This page explains how to request deletion of your Sunno account and its associated data. Sunno is developed and operated by Sunno. You can delete your account at any time, from inside the app or by contacting us.
1Delete from within the app
1. Open Sunno and sign in. 2. Tap the Me tab, then Privacy & data. 3. Tap Delete account and confirm. 4. Your account is deactivated immediately and your data is deleted as described below.
2Request deletion by email
If you cannot access the app, email us from the address linked to your Sunno account with the subject "Delete my Sunno account". We verify the request against your account email and complete deletion within 30 days.
3What data is deleted
When your account is deleted we permanently remove your account and profile details (name, email, country, mobile number), your transcripts, life goals and check-in history, your Readiness/Stress/Connection scores, composite Sunno Scores, detected patterns and personal baseline, and all Coach suggestions and feedback tied to your account.
4What may be kept, and for how long
- Account, profile, transcripts, scores, goals and patterns — deleted within 30 days of your request.
- Voice audio recordings — not stored; deleted at processing time.
- Limited records required by law (e.g. tax or transaction records for paid plans) — retained only as long as legally required, then deleted.
- De-identified, aggregated statistics that cannot identify you — may be retained, never linked to you.
5Good to know
- Deletion is permanent and cannot be undone. Signing up again later starts a fresh account with no history.
- If you subscribed through the Google Play Store, cancel the subscription in the Play Store separately to stop future billing.
- You can export your data before deleting, from Me → Privacy & data → Export.
Questions about deletion or your privacy? Read our Privacy Policy or contact rishi@sunno.live.